Why Meet with an Academic Advisor? | When Should You Meet with an Academic Advisor? |
Academic Advisors are here to help you succeed! Whether you're just starting your journey or preparing to graduate, meeting with an advisor can make a big difference. Here’s how:
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Students are encouraged to meet with an academic advisor regularly, especially at these key times:
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What to do before your scheduled advising appointment
Students must complete the admissions process prior to scheduling an appointment with their advisor. To complete the admissions process, please follow the steps included in the New Student Checklist.
New students watch your CCC email for a link to schedule your first appointment with an academic advisor. Any advising appointments scheduled prior to completing the admissions process will be cancelled or rescheduled.
Returning students may log into their myCCC Portal to schedule an academic advising appointment. Check your CCC email regularly for important announcements and correspondence from your academic advisor.
There is a lot of information to learn as a CCC student. Check out the Online Student Handbook, a resourceful guide to navigating and utilizing campus resources and programs.
How to Login to myCCC - Your student portal
You can access the myCCC student portal through the CCC main webpage at the top of the page. Your user ID is your Comet ID, which is made up of a combination of five characters, starting with your first and last initial. First-time users must create their initial password and security information to activate their myCCC student portal. If you do not know your Comet ID or have changed your password and need to have it reset, please contact the CCC ITS Help Desk at 928-226-4357.
myCCC Quickstart Guide
- Main Menu – Access to the full navigation menu within myCCC.
- Quick Launch - Single Sign-On Quick Launch icons for Canvas, Gmail, Google Drive, and Self Service Banner. Also includes quick-access shortcuts to SmartThinking, Library and Change Password.
- Connect Box – The new home for Announcements. All academic, class, ITS, job, news, or student development announcements will appear here and will work as “Feed” similar to social media feeds. Students can choose what categories they would like to see.
- Gmail Dashboard - A quick view of your recent 50 emails from in your Student Email.
- Dock Icons & User Settings – Quick-access icons to myCCC applets. On the Android and iOS Apps these will appear on the bottom as a dock. Navigating to the drop down arrow next to the icon opens a menu allowing changes to category preferences, contact information and profile icons.
Left Side Navigation Menu
- Home – myCCC Home Page with Connect & Quick Launch
- QuickLaunch – The QuickLaunch applet from the homepage on a page by itself
- Connect – The Connect Feed from the homepage on a page by itself
- Gmail Dashboard – An easy access for students to view their emails, clicking on an email opens Gmail (This is aimed at “preview” for students to click on an email that interests them or to see if they have any unread email without navigating to Gmail)
- Self Service – Banner accessible directly within the portal. Students can register for classes, check registration status, check financial aid, and more without leaving the portal. More information on the next page. (Page 3)
- External Links – Links that do not have applets within the portal, including the CCC website, Library, Event Calendars and more.
- Social Networking – Links to Facebook, Twitter, Flickr, and YouTube.
- Maps – Quickly view the campuses and access directions to them.
- Contacts – Department phone numbers for students to quickly call.
- News – RSS News feed from our website within the Portal. (Pulled from: www.ltdns.net/news)
- Contact Support – CCC ITS Help Desk Email Address
Some users (employees, admins, etc) may see additional links depending on their access within the portal. If there are any questions or have any issues with additional links or missing links, contact the ITS Help Desk.
Self Service Banner
- Banner Profile – Access to view user information within Banner, including biographical, email addresses and phone numbers. On an a second tab, academic information including residency, citizenship, graduation date, degree seeking, and cumulative GPA is available.
- Account Summary – View total balance by semester. Including tuition, differential tuition, fees, parking, payments and financial aid accepted awards
- Register for Classes – Find and register for classes within a “cart” system, allowing students to add classes to a cart to compare and add classes. A simplified version of Add/Drop classes within Self Service Banner. Does not show as many details as easily, figure 1 example below. Students must select a semester before anything else, as it’s based on the current semester to show subjects and instructors.
- Registration Status – View student status, academic standing and holds based on the student’s academic progress. Also shows total credit hours taken.
- Financial Aid – Financial Aid breakdown by aid year for requirements, awards and account summary. Requirements will not link to the required forms, but they will be named for students to find them on the website or within the Forms page next.
- Financial Aid Forms – Links to the Self Service Banner Form outside the Portal for all financial aid forms the student may need to complete. – Students may be required to sign in again to access this.
- Holds – Shows all negative holds on a students account, including the advising hold.
- Class History – List of all classes the student has taken at CCC oldest to newest. Class History will also will show total credit hours, total passed hours, cumulative GPA.
- Transcripts – Links to the Transcripts Page within Self Service Banner with links to Parchment and Degreeworks.
- Grades – Breakdown per semester of Final Grades including Semester GPA and Cumulative GPA.
- GPA Calculator – GPA Calculator for students to type in their current GPA and classes they will take.
- Class Schedule – External link to the Self Service Banner Course List.
User Settings
In the top right of myCCC is an icon with the students name and a circle for an icon. By default, this circle icon will show the students initials. Clicking on this box will give three options.
Your Profile - Your profile will let the student edit their profile picture, edit connect interests, and view their name, email and phone number.
Preferences - Preferences allows the user to change how Connect and Messaging will contact them when a post is made.
Log Out - Signs the user out of the portal.
Enabling Email for Connect will send an email all posts made with an interest selected.
Messaging is for administrators to send an email and/or post on Connect to all users based on the announcement need. Users can enable to receive Email/SMS based on these posts.
Manage Favorites allows students to build a small Favorites section within the Main Menu for easy access to items.
AZ General Education Curriculum - AGEC Explained
Please review the following for information about the AGEC.
Courses listed are from the most recent AGEC course list for Coconino Community College (2022-2023)
DegreeWorks - Your Degree Audit Program
What is DegreeWorks?
DegreeWorks is a web-based, degree-auditing, and tracking tool that enables students and advisors to evaluate academic progress toward graduation in accordance with college and major requirements outlined in the Academic Catalog. This tool, located in your myCCC, allows students to quickly and easily identify which requirements have been satisfied and which requirements are outstanding for the degree or certificate they have declared.
How DegreeWorks Benefits Students
- Supports real-time delivery of progress toward degree completion
- Easily determines which courses have been taken or transferred, which count as electives and requirements, and what's outstanding to complete a degree
- Online environment reduces paperwork and manual degree checklists
- Confirms your academic standing
- "What If" feature shows students how progress toward degree completion changes if they add a minor or change majors.
Here is an easy to use Student Guide to DegreeWorks.
How to Add and Drop Course(s) via myCCC Student Portal
- Log into myCCC and click on the Registration link under the QuickLaunch Navigation menu in the middle of the page, then choose Register for Classes.
- You will be redirected to the self-service registration menu, choose "Register for Classes."
- The program will then have you log into Self Service for Banner. Sign in using your Comet ID and password.
- Select the term that you are attempting to Add/Drop for and click Submit.
To Drop or Withdraw from Course(s):
1. You will see the courses you are already registered for in the lower right-hand corner of the screen.
2. You will need to locate the action column in the Summary box.
3. For the courses you are wishing to drop/withdraw from, drop the action box down and select wither "Web Drop" or "Web Initiated Withdraw." (You will notice these options will change with the deadlines of the college)
4. Once you have selected "Web Drop" or "web initiated Withdraw," double check that you have done so for the correct course(s) you are wishing to drop/withdraw. When everything looks good click "Submit" in the lower right-hand corner of the summary box.
5. You will then see a change in the "Status" column of your summary box. Make sure that the Status states, "Dropped" or "Withdrawn" after you have completed the above steps.
To Search for and Add Course(s):
1. You can search for a course by the Subject of the course:
Or by the part-of-term - select Advanced Search and scroll to find "Part Of Term" and select the part-of-term you are searching for:
2. Once you have found the course you are wanting to register for, on the far-right side you can click "Add."
3. Once you have clicked "Add" - in the lower right-hand corner is your course summary. You will need to click Submit to change the status of the course from "Pending" to "Registered."
4. The course status will then change to green and state "Registered."
A note about Adding Courses: Once you have registered for a course, you are expected to pay your tuition, or to set up a payment plan for tuition, within 24 hours of registration. Students who have not made their necessary tuition payment may be dropped from their classes, per the drop schedule on the Student Accounts page . Students who are automatically dropped from a course for non-payment will receive email notification of the drop.
A note about Dropping Courses: Students receiving Financial Aid should speak to Financial Aid prior to dropping any course. The change in credit hours may affect your Financial Aid disbursal or may cause you to owe money back from already disbursed funds.
How to Change your Major via Change of Major Form
Step 1. Schedule an appointment with an advisor
Prior to digitally submitting a Change of Major form, students are highly encouraged to speak with an advisor to discuss major options and the academic implications it may have. Visit the Advising page to schedule an appointment with an Academic Advisor.
Step 2. Complete Change of Major Form
Log in using your CCC login credentials to complete the Change of Major Form.
Step 3. Confirmation Email sent to the Student Email Address
A confirmation email will be sent to your student email address within 7 business days. You may check your degree status when you access your myCCC student portal by clicking the DegreeWorks icon in the QuickLaunch navigation box.
Schedule an Appointment
There are several types of advising teams. Please schedule with your appropriate advisor. If you do not know whom to schedule with, view the information and the types of advising offered by CCC and you will be connected with the appropriate advisors or resources.
New students watch your CCC email for a link to schedule your first appointment with an academic advisor. Any advising appointments scheduled prior to completing the admissions process will be cancelled or rescheduled.
? Questions?
Students with general questions that do not require an advising appointment can submit a Quick Question to Advising.
Contact Student Services at 928-226-4323.
View the Advising FAQs for answers to frequently asked questions.
Advising Frequently Asked Questions
Who is my advisor?
CCC assigns students to specific advisors once they have registered for classes. We have two sets of advisors based on your path. The first set of advisors are CCC Academic advisors. The second set of advisors is with CCC2NAU , for CCC students participating in their program. Visit the Academic Advising page or call Student Development at 928-226-4323 to schedule an appointment with your assigned advisor.
*CCC2NAU does not apply to current NAU students, current NAU students can schedule with the regular CCC Academic advisors.
Why is advising important?
Advising helps you connect to your educational journey, make informed decisions, and feel confident about your major and academic progress. We find that students who develop a supportive relationship with an advisor do very well at CCC and are able to build skills they will need after they leave CCC. You and your advisor are a team. Advisors are here to support you and provide a personalized connection. In turn, we ask that you do your best to be proactive, responsible, and responsive to our communications if we are concerned about you.
Can my advisor tell me what classes I place into?
Yes, advisors are ready to help you understand the placement process.
CCC will continue to utilize the self-placement assessment on the Course Placement page to determine the most accurate course selection in English and Math. Please meet with your advisor if you would like additional guidance. Inappropriate decisions about self-placement may affect the time it takes you to complete your certificate or degree and may impact your ability to receive financial aid and/or scholarships. Students with transfer credits must send all official transcripts to CCC Registration prior to class registration so they can be evaluated for equivalency or as a possible pre-requisite(s).
How many times do I need to see my advisor?
In the beginning, it is recommended you see your advisor well before the start of each term. Advising frequency is based on your needs. When you get more comfortable and confident in understanding your degree and expectations, you can opt for a quick check-in with your advisor through email. But, if you have a lot of questions or need extra support to plan and understand your courses, always schedule an appointment. Another reason for more frequent advising would be to discuss academic difficulty or problems understanding a policy. Visit our Academic Advising page to see what advising type fits your needs. Sometimes a 30-minute quick question appointment, phone or emailing is all you need.
How do I figure out how to add/drop or withdraw from a class?
Always discuss any changes or concerns about your class schedule with an advisor first. Some actions may also affect your financial aid and degree progression.
CCC's Enrollment Services provides Student How-to Guides on the basics regarding registration for classes. Your advisor can walk you through this after discussing your decision to make any changes.
I’m just taking classes at CCC so I can transfer to NAU. Is there anyone that can help me make sure I am taking what I should be taking?
Yes. If you plan to attend NAU and haven't attended NAU for the last two years, then joining the CCC2NAU program is a great option. They offer detailed advice to align with your bachelor’s degree plan at NAU. Familiarize yourself with the program and the next steps on their website.
*Note that CCC2NAU students must see their CCC2NAU advisors to stay on track and should always schedule an appointment.
What if I don’t want to go to NAU but somewhere else in the state of Arizona?
CCC has academic partnerships with Arizona State University, the University of Arizona, and Grand Canyon University. Students intending to transfer to another institution other than Northern Arizona University in the state of Arizona must meet with an academic advisor, call Student Development at 928-226-4323 to get connected with a transfer advisor. It is highly recommended you schedule a transfer planning appointment to learn about the resources available to prepare you for an easy transition from CCC to the university of your choosing. To get the most out of your advising appointment, you will need to know what major you plan to pursue and what term you are thinking of transferring. Most colleges recommend that you plan a year in advance. Transfer colleges visit CCC each term. CCC also hosts a transfer fair every year. For more information relating to CCC's academic partnership programs, visit the Transferring to Another Institution page.
I'm already an NAU student and I had academic difficulty. I heard I can take classes at CCC and then go back to NAU. What should I do first?
First and foremost, you are responsible for meeting with your NAU advisor within your college and forming a plan ahead of time. This means understanding the NAU policies that apply to your situation, looking up what courses will transfer back to NAU, and identifying courses that will help you the most. Please plan ahead. Once you have met your NAU advisor and have this information, you are then ready to schedule your advising appointment at CCC. When you come to your appointment, please be ready with copies of your unofficial transcripts and the NAU advisor’s course recommendations. Please do not use drop-in advising for this type of help as it takes considerable time.
Can an advisor help me figure out what major or career is best for me?
We can help you with starting the research but ultimately, it’s up to you to decide once you evaluate what your strengths and interests are. CCC has on-site Career Services. Choosing a major and or occupation is a process that will take time. If you feel like you need additional help, start with reviewing our list of Degrees and Certificates and write down what sounds interesting to you. Then, log in to your myCCC Student Portal to schedule an appointment with a Career Advisor. Don’t be hard on yourself, it takes time for students to choose, and that’s okay. Starting a notebook with questions is helpful for the Career advisor.
Who can help me with my FAFSA? I know what I need to do to complete this for financial aid but I’m afraid I might make a mistake.
- If you have questions about financial aid or need assistance completing your FAFSA, we're here to help!
You can schedule an appointment with Financial Aid to get the answers you need or recieve support during the process. - For general questions and status updates: make a Zoom appointment here, or stop by our Lone Tree Campus in-person - no appointment required.
- For help completing or correcting your FAFSA: make an in-person appointment here, or make a Zoom appointment here. Veterans may make appointments for FAFSA assistance with our Veteran Services Department by using this link for an in-person appointment, or this link for a Zoom appointment.
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